Skip to main content
BYLO Group
IT
Brand serviced

Citroën workshop and body shop

In Italy, Citroën has earned its following on the back of ride comfort, the brand's signature soft suspension (today the Progressive Hydraulic Cushions) and distinctive styling. We regularly work on the C3, C3 Aircross, C4 (including the ë-C4), C5 Aircross and the Berlingo and Jumpy LCVs. Much of the mechanical content is shared with Peugeot, Opel and Fiat (Stellantis group, on the CMP and EMP2 platforms), which means interchangeable parts and short lead times. Tommy By is an independent multi-brand workshop: under EU Regulation 461/2010 (Block Exemption), the Citroën manufacturer's warranty stays valid when you service here, with parts of equivalent quality and the booklet stamped.

Citroën models we handle

  • C3 and C3 Aircross — city car and mini-SUV
  • C4 and ë-C4 electric — C-segment
  • C5 Aircross — SUV including the PHEV
  • Berlingo / Jumpy / Jumper — LCVs (including the ë- electric versions)
  • C5 X — the flagship with Progressive Hydraulic Cushions

Technical specifics

  • PureTech 1.2 turbo shared with Peugeot and Opel — see the note on the oil-bath belt
  • BlueHDi common-rail diesel with SCR (AdBlue)
  • CMP platform — the base for the ë-C4, shared with Peugeot e-208 / e-2008 and Opel Mokka-e
  • EMP2 platform — the base for the C5 Aircross and C5 X
  • PHC suspension — dual-chamber hydraulic dampers (see FAQ)
  • Advanced Comfort — Citroën package focused on seating, acoustic insulation and suspension
  • Infotainment — 10” touchscreen with wireless Apple CarPlay and Android Auto
FAQ

Frequently asked questions about Citroën

Do you have experience with the oil-bath timing belt of the PureTech 1.2?
Yes. On pre-2019 PureTech 1.2 engines, the oil-bath timing belt was prone to early degradation, releasing debris that clogs the oil pump. Stellantis revised the belt compound and, in some cases, issued a recall campaign. We carry out a preventive inspection during the scheduled service and, on at-risk cars, recommend the upgrade to the new-generation belt with a shorter interval.

Do the Progressive Hydraulic Cushions need special maintenance?
The PHC dampers use a dual hydraulic chamber and do not call for any maintenance beyond what a standard damper requires. Replacement with original Citroën parts (or certified equivalents) preserves the brand's hallmark "soft" ride. A worn PHC is diagnosed on the usual damper test rig.

Do you also service older Citroën models (C2, C3 Pluriel, Picasso)?
Yes. Older Citroëns still come through the workshop regularly. The challenge is parts availability for some specific components, but for the C3, C4 and Picasso of the last fifteen years, parts are still well distributed. For rarer cars (C6, the pre-spin-off DS3) we recommend confirming availability before scheduling the work.
Related services

Services we do on Citroën

Mandatory inspections up to 3.5 tons

We perform Italian mandatory inspections (revisioni ministeriali) for all vehicles up to 3.5 tons, both passenger cars and light commercial …
Multi-brand workshop for cars and motorcycles

Our workshop services cars and motorcycles of any brand. Scheduled services with official manufacturer warranties, mechanical and electronic…
Related brands

Other brands we service

Dacia

Dacia won over Italian drivers with a simple idea: Renault mechanicals at a lower price. The Sandero and Duster are among the best-selling m…
FIAT

FIAT is the most common badge on Italian roads: the Panda, 500, Tipo, Doblò and Ducato are everywhere, and every Italian workshop sees dozen…
Ford

Ford's Italian range revolves around the Fiesta, Focus, Puma, Kuga and the Transit, Connect and Custom commercial vehicles. In recent years …
Hyundai

Hyundai has climbed steadily up Italian buyers' shortlists thanks to its 5-year manufacturer's warranty (longer than the EU standard) and a …