Brand serviced Volkswagen workshop and body shop
Volkswagen is the most heavily represented brand in our workshop after FIAT. We cover the Polo, Golf, Tiguan, T-Cross, T-Roc, Passat and Touareg, plus the Caddy, Transporter and Crafter commercial vehicles (up to 3.5 tonnes). The modern VW range is built around the MQB (compact and mid-size) and MLB Evo (top) platforms, with TSI petrol and TDI diesel engines, manual transmissions and the DSG dual-clutch gearbox. Tommy By is an independent multi-brand workshop: under EU Regulation 461/2010 (Block Exemption), your VW manufacturer's warranty stays valid when you service the car here, provided the work is carried out at the prescribed intervals, with parts of equivalent quality and the booklet stamped.
Volkswagen technical areas we cover
- TSI engines — 1.0 TSI three-cylinder, 1.4 TSI (EA211 and the historic EA888), 1.5 TSI Evo with ACT cylinder deactivation, 2.0 TSI
- TDI engines — 1.6 and 2.0 common-rail with SCR / AdBlue
- DSG gearbox — seven-speed dry-clutch DQ200, six-speed wet-clutch DQ250, seven-speed wet-clutch DQ500 (on the more powerful 4MOTION cars)
- 4MOTION — all-wheel drive with Haldex on MQB cars, Torsen on MLB cars
- 1.4 TSI EA888 timing chain (pre-2014) — known attention point, see FAQ
- Discover Media / Discover Pro — infotainment with Apple CarPlay and Android Auto
- AdBlue / SCR — managed on every Euro 6 TDI
The Volkswagen jobs customers ask for most
- VW scheduled service with LongLife oil to specification 504.00 / 507.00
- DSG gearbox oil renewal (60,000 km interval on DQ250 and DQ500)
- EA888 chain acoustic diagnostics and replacement work
- AdBlue top-up and SCR diagnostics on TDIs
- ECU diagnostics and coding after battery replacement
- Caddy and Transporter scheduled service for local tradespeople, MOT-equivalent inspection up to 3.5 tonnes
